diff options
| author | BJ Weschke <bweschke@btwtech.com> | 2006-05-03 20:47:34 +0000 |
|---|---|---|
| committer | BJ Weschke <bweschke@btwtech.com> | 2006-05-03 20:47:34 +0000 |
| commit | 80c34d2a914e066d87420f324d8c65ee672167ad (patch) | |
| tree | 93dc842a15db03671654d45fbe918e21aab6b308 | |
| parent | 944c8cc4a6af45d941573ad1fb07353c64dd7774 (diff) | |
Make sure that callers kicked from queue because of joinempty and leavewhenempty have an event logged with regard to the reason for their departure. #6559 (Corydon76)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@24566 65c4cc65-6c06-0410-ace0-fbb531ad65f3
| -rw-r--r-- | apps/app_queue.c | 4 | ||||
| -rw-r--r-- | doc/queuelog.txt | 8 |
2 files changed, 11 insertions, 1 deletions
diff --git a/apps/app_queue.c b/apps/app_queue.c index 312342748..7f8c86aa6 100644 --- a/apps/app_queue.c +++ b/apps/app_queue.c @@ -1960,6 +1960,7 @@ static int wait_our_turn(struct queue_ent *qe, int ringing, enum queue_result *r /* leave the queue if no agents, if enabled */ if (qe->parent->leavewhenempty && (stat == QUEUE_NO_MEMBERS)) { *reason = QUEUE_LEAVEEMPTY; + ast_queue_log(qe->parent->name, qe->chan->uniqueid, "NONE", "EXITEMPTY", "%d|%d|%ld", qe->pos, qe->opos, (long)time(NULL) - qe->start); leave_queue(qe); break; } @@ -1967,6 +1968,7 @@ static int wait_our_turn(struct queue_ent *qe, int ringing, enum queue_result *r /* leave the queue if no reachable agents, if enabled */ if ((qe->parent->leavewhenempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS)) { *reason = QUEUE_LEAVEUNAVAIL; + ast_queue_log(qe->parent->name, qe->chan->uniqueid, "NONE", "EXITEMPTY", "%d|%d|%ld", qe->pos, qe->opos, (long)time(NULL) - qe->start); leave_queue(qe); break; } @@ -2999,7 +3001,7 @@ check_turns: if (res < 0) { /* Record this abandoned call */ record_abandoned(&qe); - ast_queue_log(args.queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start); + ast_queue_log(args.queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start); if (option_verbose > 2) { ast_verbose(VERBOSE_PREFIX_3 "User disconnected from queue %s while waiting their turn\n", args.queuename); } diff --git a/doc/queuelog.txt b/doc/queuelog.txt index aa6365e36..fa8cb48e8 100644 --- a/doc/queuelog.txt +++ b/doc/queuelog.txt @@ -61,6 +61,14 @@ ENTERQUEUE(url|callerid) A call has entered the queue. URL (if specified) and Caller*ID are placed in the log. +EXITEMPTY(position|origposition|waittime) +The caller was exited from the queue forcefully because the queue had no +reachable members and it's configured to do that to callers when there +are no reachable members. The position is the caller's position in the +queue when they hungup, the origposition is the original position the +caller was when they first entered the queue, and the waittime is how +long the call had been waiting in the queue at the time of disconnect. + EXITWITHKEY(key|position) The caller elected to use a menu key to exit the queue. The key and the caller's position in the queue are recorded. |