diff options
| author | Richard Mudgett <rmudgett@digium.com> | 2014-05-28 16:34:47 +0000 |
|---|---|---|
| committer | Richard Mudgett <rmudgett@digium.com> | 2014-05-28 16:34:47 +0000 |
| commit | a5aea0cca026fe894b9f50b6995f6ab5dcf080b1 (patch) | |
| tree | 094755253cb6c02633ee1011f6359b4fd9d47798 /CHANGES | |
| parent | dcfae78574b37f64288a0b525f9306f27e3087ba (diff) | |
app_agent_pool: Return to dialplan if the agent fails to ack the call.
Improvements to the agent pool functionality.
* AgentRequest no longer hangs up the caller if the agent fails to connect
with the caller. It now continues in the dialplan.
* AgentRequest returns AGENT_STATUS set to NOT_CONNECTED if the agent
failed to connect with the call. Most likely because the agent did not
acknowledge the call in time or got disconnected.
* The agent alerting play file configured by the agent.conf custom_beep
option can now be disabled by setting the option to an empty string. The
agent is effectively alerted to a call presence when MOH stops.
* Fixed bridge reference leak when the agent connects with a caller.
ASTERISK-23499 #close
Reported by: Matt Jordan
Review: https://reviewboard.asterisk.org/r/3551/
........
Merged revisions 414747 from http://svn.asterisk.org/svn/asterisk/branches/12
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@414748 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Diffstat (limited to 'CHANGES')
| -rw-r--r-- | CHANGES | 11 |
1 files changed, 11 insertions, 0 deletions
@@ -21,6 +21,17 @@ AMI problematic for you, do not load these modules. ------------------------------------------------------------------------------ +--- Functionality changes from Asterisk 12.3.0 to Asterisk 12.4.0 ------------ +------------------------------------------------------------------------------ + +AgentRequest +------------------ + * Returns new AGENT_STATUS value "NOT_CONNECTED" if the agent fails to + connect with an incoming caller after being alerted to the presence + of the incoming caller. The most likely reason this would happen is + the agent did not acknowledge the call in time. + +------------------------------------------------------------------------------ --- Functionality changes from Asterisk 12.2.0 to Asterisk 12.3.0 ------------ ------------------------------------------------------------------------------ |