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authorMatthew Nicholson <mnicholson@digium.com>2009-05-12 22:32:13 +0000
committerMatthew Nicholson <mnicholson@digium.com>2009-05-12 22:32:13 +0000
commit69976640f5f2e5bfe7eaa09366430474e0413a46 (patch)
treef3909fbdd4c655ed03937d80ed570321471ed00f /apps/app_queue.c
parent84a4d2484d4e57f3b98006d5618f4e6a1bbb4782 (diff)
Merged revisions 194028 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4 ........ r194028 | mnicholson | 2009-05-12 17:15:45 -0500 (Tue, 12 May 2009) | 16 lines This change modifies app_queue to properly generate CDR records in failure situations. This involves setting a proper cdr disposition coresponding to the given failure condition and ensuring the proper information is stored in the cdr record. (closes issue #13691) Reported by: dferrer Tested by: mnicholson (closes issue #13637) Reported by: atis Tested by: atis ........ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@194057 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Diffstat (limited to 'apps/app_queue.c')
-rw-r--r--apps/app_queue.c38
1 files changed, 38 insertions, 0 deletions
diff --git a/apps/app_queue.c b/apps/app_queue.c
index b63aeb426..01bffe9b4 100644
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -2566,6 +2566,22 @@ static int ring_entry(struct queue_ent *qe, struct callattempt *tmp, int *busies
ast_copy_string(tmp->chan->exten, macroexten, sizeof(tmp->chan->exten));
else
ast_copy_string(tmp->chan->exten, qe->chan->exten, sizeof(tmp->chan->exten));
+ if (ast_cdr_isset_unanswered()) {
+ /* they want to see the unanswered dial attempts! */
+ /* set up the CDR fields on all the CDRs to give sensical information */
+ ast_cdr_setdestchan(tmp->chan->cdr, tmp->chan->name);
+ strcpy(tmp->chan->cdr->clid, qe->chan->cdr->clid);
+ strcpy(tmp->chan->cdr->channel, qe->chan->cdr->channel);
+ strcpy(tmp->chan->cdr->src, qe->chan->cdr->src);
+ strcpy(tmp->chan->cdr->dst, qe->chan->exten);
+ strcpy(tmp->chan->cdr->dcontext, qe->chan->context);
+ strcpy(tmp->chan->cdr->lastapp, qe->chan->cdr->lastapp);
+ strcpy(tmp->chan->cdr->lastdata, qe->chan->cdr->lastdata);
+ tmp->chan->cdr->amaflags = qe->chan->cdr->amaflags;
+ strcpy(tmp->chan->cdr->accountcode, qe->chan->cdr->accountcode);
+ strcpy(tmp->chan->cdr->userfield, qe->chan->cdr->userfield);
+ }
+ ast_channel_unlock(qe->chan);
/* Place the call, but don't wait on the answer */
if ((res = ast_call(tmp->chan, location, 0))) {
@@ -3913,6 +3929,20 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
}
if (res == -1)
ast_debug(1, "%s: Nobody answered.\n", qe->chan->name);
+ if (ast_cdr_isset_unanswered()) {
+ /* channel contains the name of one of the outgoing channels
+ in its CDR; zero out this CDR to avoid a dual-posting */
+ struct callattempt *o;
+ for (o = outgoing; o; o = o->q_next) {
+ if (!o->chan) {
+ continue;
+ }
+ if (strcmp(o->chan->cdr->dstchannel, qe->chan->cdr->dstchannel) == 0) {
+ ast_set_flag(o->chan->cdr, AST_CDR_FLAG_POST_DISABLED);
+ break;
+ }
+ }
+ }
} else { /* peer is valid */
/* Ah ha! Someone answered within the desired timeframe. Of course after this
we will always return with -1 so that it is hung up properly after the
@@ -3988,6 +4018,7 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
ast_log(LOG_NOTICE, "Caller was about to talk to agent on %s but the caller hungup.\n", peer->name);
ast_queue_log(queuename, qe->chan->uniqueid, member->membername, "ABANDON", "%d|%d|%ld", qe->pos, qe->opos, (long) time(NULL) - qe->start);
record_abandoned(qe);
+ ast_cdr_noanswer(qe->chan->cdr);
ast_hangup(peer);
ao2_ref(member, -1);
return -1;
@@ -4007,6 +4038,7 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
ast_queue_log(queuename, qe->chan->uniqueid, member->membername, "SYSCOMPAT", "%s", "");
ast_log(LOG_WARNING, "Had to drop call because I couldn't make %s compatible with %s\n", qe->chan->name, peer->name);
record_abandoned(qe);
+ ast_cdr_failed(qe->chan->cdr);
ast_hangup(peer);
ao2_ref(member, -1);
return -1;
@@ -5213,6 +5245,7 @@ check_turns:
/* Leave if we have exceeded our queuetimeout */
if (qe.expire && (time(NULL) >= qe.expire)) {
record_abandoned(&qe);
+ ast_cdr_noanswer(qe.chan->cdr);
reason = QUEUE_TIMEOUT;
res = 0;
ast_queue_log(args.queuename, chan->uniqueid,"NONE", "EXITWITHTIMEOUT", "%d|%d|%ld",
@@ -5236,6 +5269,7 @@ check_turns:
/* Leave if we have exceeded our queuetimeout */
if (qe.expire && (time(NULL) >= qe.expire)) {
record_abandoned(&qe);
+ ast_cdr_noanswer(qe.chan->cdr);
reason = QUEUE_TIMEOUT;
res = 0;
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITWITHTIMEOUT", "%d", qe.pos);
@@ -5257,6 +5291,7 @@ check_turns:
int status = 0;
if ((status = get_member_status(qe.parent, qe.max_penalty, qe.min_penalty, qe.parent->leavewhenempty))) {
record_abandoned(&qe);
+ ast_cdr_noanswer(qe.chan->cdr);
reason = QUEUE_LEAVEEMPTY;
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITEMPTY", "%d|%d|%ld", qe.pos, qe.opos, (long)(time(NULL) - qe.start));
res = 0;
@@ -5269,6 +5304,7 @@ check_turns:
ast_verb(3, "Exiting on time-out cycle\n");
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITWITHTIMEOUT", "%d", qe.pos);
record_abandoned(&qe);
+ ast_cdr_noanswer(qe.chan->cdr);
reason = QUEUE_TIMEOUT;
res = 0;
break;
@@ -5278,6 +5314,7 @@ check_turns:
/* Leave if we have exceeded our queuetimeout */
if (qe.expire && (time(NULL) >= qe.expire)) {
record_abandoned(&qe);
+ ast_cdr_noanswer(qe.chan->cdr);
reason = QUEUE_TIMEOUT;
res = 0;
ast_queue_log(qe.parent->name, qe.chan->uniqueid,"NONE", "EXITWITHTIMEOUT", "%d|%d|%ld", qe.pos, qe.opos, (long) time(NULL) - qe.start);
@@ -5306,6 +5343,7 @@ stop:
if (res < 0) {
if (!qe.handled) {
record_abandoned(&qe);
+ ast_cdr_noanswer(qe.chan->cdr);
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "ABANDON",
"%d|%d|%ld", qe.pos, qe.opos,
(long) time(NULL) - qe.start);