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-rw-r--r--apps/app_queue.c15
-rw-r--r--configs/queues.conf.sample6
2 files changed, 20 insertions, 1 deletions
diff --git a/apps/app_queue.c b/apps/app_queue.c
index 6692fe2fd..9d1548617 100644
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -326,6 +326,7 @@ struct ast_call_queue {
unsigned int joinempty:2;
unsigned int eventwhencalled:1;
unsigned int leavewhenempty:2;
+ unsigned int ringinuse:1;
unsigned int reportholdtime:1;
unsigned int wrapped:1;
unsigned int timeoutrestart:1;
@@ -575,6 +576,7 @@ static void init_queue(struct ast_call_queue *q)
q->announceholdtime = 0;
q->roundingseconds = 0; /* Default - don't announce seconds */
q->servicelevel = 0;
+ q->ringinuse = 1;
q->moh[0] = '\0';
q->announce[0] = '\0';
q->context[0] = '\0';
@@ -626,6 +628,8 @@ static void queue_set_param(struct ast_call_queue *q, const char *param, const c
q->timeout = atoi(val);
if (q->timeout < 0)
q->timeout = DEFAULT_TIMEOUT;
+ } else if (!strcasecmp(param, "ringinuse")) {
+ q->ringinuse = ast_true(val);
} else if (!strcasecmp(param, "monitor-join")) {
q->monjoin = ast_true(val);
} else if (!strcasecmp(param, "monitor-format")) {
@@ -1378,7 +1382,16 @@ static int ring_entry(struct queue_ent *qe, struct callattempt *tmp, int *busies
(*busies)++;
return 0;
}
-
+
+ if (!qe->parent->ringinuse && (tmp->member->status == AST_DEVICE_INUSE)) {
+ if (option_debug)
+ ast_log(LOG_DEBUG, "%s in use, can't receive call\n", tmp->interface);
+ if (qe->chan->cdr)
+ ast_cdr_busy(qe->chan->cdr);
+ tmp->stillgoing = 0;
+ return 0;
+ }
+
if (tmp->member->paused) {
if (option_debug)
ast_log(LOG_DEBUG, "%s paused, can't receive call\n", tmp->interface);
diff --git a/configs/queues.conf.sample b/configs/queues.conf.sample
index 119db9811..c22869970 100644
--- a/configs/queues.conf.sample
+++ b/configs/queues.conf.sample
@@ -174,6 +174,12 @@ persistentmembers = yes
;
; reportholdtime = no
;
+; If you want the queue to avoid sending calls to members whose devices are
+; known to be 'in use' (via the channel driver supporting that device state)
+; uncomment this option. (Note: only the SIP channel driver currently is able
+; to report 'in use'.)
+;
+; ringinuse = no
;
; If you wish to have a delay before the member is connected to the caller (or
; before the member hears any announcement messages), set this to the number of