diff options
Diffstat (limited to 'configs/basic-pbx/queues.conf')
| -rw-r--r-- | configs/basic-pbx/queues.conf | 19 |
1 files changed, 19 insertions, 0 deletions
diff --git a/configs/basic-pbx/queues.conf b/configs/basic-pbx/queues.conf new file mode 100644 index 000000000..8aaa0b4d1 --- /dev/null +++ b/configs/basic-pbx/queues.conf @@ -0,0 +1,19 @@ +[general] +monitor-type = MixMonitor + +;========================Sales Queue == +; Calls all sales persons in a ring-all fashion +[sales] +strategy=ringall +member => PJSIP/1109 ; Terry Jules - Director of Sales +member => PJSIP/1105 ; Garnet Claude - Sales Associate +member => PJSIP/1112 ; Franny Ocean - Sales Associate + +;===================== Customer Advocate Queue == +; Calls all customer advocates in a ring-all fashion +[customer_advocate] +strategy=ringall +member => PJSIP/1101 ; Maria Berny - Director of Customer Experience +member => PJSIP/1115 ; Dusty Williams - Customer Advocate +member => PJSIP/1102 ; Tommy Briar - Customer Advocate + |