diff options
Diffstat (limited to 'configs/queues.conf.sample')
| -rw-r--r-- | configs/queues.conf.sample | 7 |
1 files changed, 7 insertions, 0 deletions
diff --git a/configs/queues.conf.sample b/configs/queues.conf.sample index 80b581f31..9f3ba97de 100644 --- a/configs/queues.conf.sample +++ b/configs/queues.conf.sample @@ -317,6 +317,13 @@ monitor-type = MixMonitor ; ;announce-position = yes ; +; If enabled, play announcements to the first user waiting in the Queue. This may mean +; that announcements are played when an agent attempts to connect to the waiting user, +; which may delay the time before the agent and the user can communicate. Disabled by +; default. +; +; announce-to-first-user = no +; ; If you have specified "limit" or "more" for the announce-position option, then the following ; value is what is used to determine what announcement to play to waiting callers. If you have ; set the announce-position option to anything else, then this will have no bearing on queue operation |