diff options
Diffstat (limited to 'configs')
-rw-r--r-- | configs/queues.conf.sample | 16 |
1 files changed, 10 insertions, 6 deletions
diff --git a/configs/queues.conf.sample b/configs/queues.conf.sample index 051a09fbe..e73dab200 100644 --- a/configs/queues.conf.sample +++ b/configs/queues.conf.sample @@ -73,8 +73,8 @@ monitor-type = MixMonitor ; ; app_queue allows calls to members in a "Unknown" state to be treated as available ; setting check_state_unknown = yes will cause app_queue to query the channel driver -; to better determine the state this only applies to queues with ringinuse or ignorebusy -; set appropriately. +; to better determine the state this only applies to queues with ringinuse set +; appropriately. ; ;check_state_unknown = no ; @@ -504,10 +504,11 @@ monitor-type = MixMonitor ; If you want the queue to avoid sending calls to members whose devices are ; known to be 'in use' (via the channel driver supporting that device state) ; uncomment this option. This can be controlled on a per member basis by -; setting 'ignorebusy' in the QUEUE_MEMBER function. (Note: only the SIP -; channel driver currently is able to report 'in use'.) (Note: if this option -; is set to 'no' it will override the per-member 'ignorebusy' setting. -; +; setting 'ringinuse' on that member. This can be done in the member definition, +; in the 'ringinuse' field on a realtime member, via the QUEUE_MEMBER dialplan +; function, or with CLI/AMI. By default, the per member value will be the same +; as the queue's ringinuse value if it isn't set on the member deliberately. +; (Note: only the SIP channel driver currently is able to report 'in use'.) ; ringinuse = no ; ; If you wish to have a delay before the member is connected to the caller (or @@ -551,12 +552,15 @@ monitor-type = MixMonitor ; must also preload pbx_config.so and chan_local.so (or pbx_ael.so, pbx_lua.so, ; or pbx_realtime.so, depending on how your dialplan is configured). ; +; syntax: member => interface,[,penalty][,membername][,state_interface][,ringinuse] +; ;member => DAHDI/1 ;member => DAHDI/2,10 ;member => DAHDI/3,10,Bob Johnson ;member => Agent/1001 ;member => Agent/1002 ;member => Local/1000@default,0,John Smith,SIP/1000 +;member => Local/2000@default,0,Lorem Ipsum,SIP/2000,no ; ; Note that using agent groups is probably not what you want. Strategies do |