summaryrefslogtreecommitdiff
path: root/doc
diff options
context:
space:
mode:
Diffstat (limited to 'doc')
-rw-r--r--doc/queuelog.txt9
1 files changed, 7 insertions, 2 deletions
diff --git a/doc/queuelog.txt b/doc/queuelog.txt
index 72cc7c2f7..aa6365e36 100644
--- a/doc/queuelog.txt
+++ b/doc/queuelog.txt
@@ -80,7 +80,12 @@ SYSCOMPAT
A call was answered by an agent, but the call was dropped because the
channels were not compatible.
-TRANSFER(extension,context)
+TRANSFER(extension|context|holdtime|calltime)
Caller was transferred to a different extension. Context and extension
-are recorded.
+are recorded. The caller's hold time and the length of the call are both
+recorded. PLEASE remember that transfers performed by SIP UA's by way
+of a reinvite may not always be caught by Asterisk and trigger off this
+event. The only way to be 100% sure that you will get this event when
+a transfer is performed by a queue member is to use the built-in transfer
+functionality of Asterisk.