summaryrefslogtreecommitdiff
path: root/apps/app_agent_pool.c
AgeCommit message (Collapse)Author
2013-08-01Fix documentation replication issuesKinsey Moore
This prevents XML documentation duplication by expanding channel and bridge snapshot tags into channel and bridge snapshot parameter sets with a given prefix or defaulting to no prefix. This also prevents documentation from becoming fractured and out of date by keeping all variations of the documentation in template form such that it only needs to be updated once and keeps maintenance to a minimum. Review: https://reviewboard.asterisk.org/r/2708/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@395985 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-26Remove the unsafe bridge parameter from ast_bridge_hook_callback's.Richard Mudgett
Most hook callbacks did not need the bridge parameter. The pointer value could become invalid if the channel is moved to another bridge while it is executing. * Fixed some issues in feature_attended_transfer() as a result. * Reduce the bridge inhibit count in attended_transfer_properties_shutdown() after it has restored the bridge channel hooks. * Removed basic bridge requirement on feature_blind_transfer(). It does not require the basic bridge like feature_attended_transfer(). git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@395574 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-25A great big renaming patchMatthew Jordan
This patch renames the bridging* files to bridge*. This may seem pedantic and silly, but it fits better in line with current Asterisk naming conventions: * channel is not "channeling" * monitor is not "monitoring" etc. A bridge is an object. It is a first class citizen in Asterisk. "Bridging" is the act of using a bridge on a set of channels - and the API that fulfills that role is more than just the action. (closes issue ASTERISK-22130) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@395378 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-25Move after bridge callbacks into their own fileMatthew Jordan
One more major refactoring to go. git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@395367 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-24Update bridge_channel refactorings; export bridge_ symbolMatthew Jordan
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@395295 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-24Perform the initial renaming of the Bridging APIMatthew Jordan
This patch does the following: * It pulls out bridge_channel and puts it into its own translation unit * It adds public and protected headers for bridging_channel. Protected functions are appropriate only for the Bridging API and sub-classes of a bridge. (issue ASTERISK-22130) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@395253 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-15Replace chan_agent with app_agent_pool.Richard Mudgett
The ill conceived chan_agent is no more. It is now replaced by app_agent_pool. Agents login using the AgentLogin() application as before. The AgentLogin() application no longer does any authentication. Authentication is now the responsibility of the dialplan. (Besides, the authentication done by chan_agent did not match what the voice prompts asked for.) Sample extensions.conf [login] ; Sample agent 1001 login ; Set COLP for in between calls so the agent does not see the last caller COLP. exten => 1001,1,Set(CONNECTEDLINE(all)="Agent Waiting" <1001>) ; Give the agent DTMF transfer and disconnect features when connected to a caller. same => n,Set(CHANNEL(dtmf-features)=TX) same => n,AgentLogin(1001) same => n,NoOp(AGENT_STATUS is ${AGENT_STATUS}) same => n,Hangup() [caller] ; Sample caller direct connect to agent 1001 exten => 800,1,AgentRequest(1001) same => n,NoOp(AGENT_STATUS is ${AGENT_STATUS}) same => n,Hangup() ; Sample caller going through a Queue to agent 1001 exten => 900,1,Queue(agent_q) same => n,Hangup() Sample queues.conf [agent_q] member => Local/800@caller,,SuperAgent,Agent:1001 Under the hood operation overview: 1) Logged in agents wait for callers in an agents holding bridge. 2) Caller requests an agent using AgentRequest() 3) A basic bridge is created, the agent is notified, and caller joins the basic bridge to wait for the agent. 4) The agent is either automatically connected to the caller or must ack the call to connect. 5) The agent is moved from the agents holding bridge to the basic bridge. 6) The agent and caller talk. 7) The connection is ended by either party. 8) The agent goes back to the agents holding bridge. To avoid some locking issues with the agent holding bridge, I needed to make some changes to the after bridge callback support. The after bridge callback is now a list of requested callbacks with the last to be added the only active callback. The after bridge callback for failed callbacks will always happen in the channel thread when the channel leaves the bridging system or is destroyed. (closes issue ASTERISK-21554) Reported by: Matt Jordan Review: https://reviewboard.asterisk.org/r/2657/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@394417 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-03Revert accidental overcommit.Richard Mudgett
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@393632 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-03Add BUGBUG note for ASTERISK-22009Richard Mudgett
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@393631 65c4cc65-6c06-0410-ace0-fbb531ad65f3