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A change was done which added an 'in_call' flag to queue
members that was set to true while talking to an agent.
Unfortunately in practice this does not accurately reflect
whether they are talking to an agent or not. If a Local
channel is involved and a transfer is performed then the
app_queue application would incorrectly think the agent
was still in a call with the caller. This was done to
fix a race condition between an agent becoming available
by device state and the checking of the last call information
for the wrapup time. There was a small window where the
last call information would be the previous value instead
of the new one.
This change goes about fixing the original issue in a
different way by considering the call completed if device
state is received which would make the agent available
and if they are currently in a call. If this occurs the
last call information is updated before the agent becomes
available ensuring that old information is not present
when checking if the member should be called. This also
improves the transfer situation by actually updating
and enforcing the wrapup time.
ASTERISK-26399
ASTERISK-26400
ASTERISK-26715
ASTERISK-26975
Change-Id: Ife1cb686e3173b3a6d368601adef9aff69d4beea
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Additional variable to work alongside QUEUE_MAX_PENALTY and QUEUE_MIN_PENALTY,
including an extra parameter in queuerules.conf. This value causes lower
Agent penalty values to "raise up" so that they can join higher penalty agents
and be treated equally after a period of time.
ASTERISK-26995 #close
Change-Id: If1c6421a983667a5ac4c359f6dac25b212b4c459
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If the channel does not have multi-stream support then this application acts
just like app_echo. If it does have multi-stream support then each stream is
echoed back to itself (one-to-one).
If a "num" is specified, then a new topology is made that contains clones (from
the channel's topology) of all media types that are not equal to the given
"type". If the media type differs then the first stream matching the "type" is
cloned into the new topology and then up to "num" - 1 of the same stream are
also cloned into it. Any additional streams from the original topology matching
the "type" are subsequently ignored (i.e. not added to the new topology).
For this same case when a frame is read from a stream that frame is still
echoed back like before, but now that frame is also echoed out to the
additional streams that matched on the specified "type".
ASTERISK-26997 #close
Change-Id: I254144486734178e196c7f590a26ffc13543ff2c
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When manipulating flags on a channel the channel has to be
locked to guarantee that nothing else is also manipulating
the flags. This change introduces locking where necessary to
guarantee this. It also adds helper functions that manipulate
channel flags and lock to reduce repeated code.
ASTERISK-26789
Change-Id: I489280662dba0f4c50981bfc5b5a7073fef2db10
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There are 2 places in app_queue.c that log EXITEMPTY event: one in
wait_our_turn, and another one in queue_exec in the loop trying to
call an agent after wait_our_turn.
In most cases it leads to logging EXITEMPTY twice.
ABANDON is also logged on two places, and in the rare case when an agent
and caller hang up simultaneously it's also possible to get duplicates
in queue_log.
This commit changes wait_our_turn to return -1 ("the caller should exit
the queue") instead of 0 ("the caller's turn has arrived") in case of
leaving when empty, so queue_exec skips the agent calling loop.
Also, leave_queue is now executed only once in this case, because 2nd
time is just a noop when the queue entry has already been removed.
Also, it sets qe->handled to -1 to indicate that the call was not
answered by an agent, but the necessary handling has already been done
in order to avoid logging an extra ABANDON entry.
ASTERISK-25665 #close
Reported by: Ove Aursand
Change-Id: I4578dd383bf2ac41589cf167865e8aaebcd4c11e
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menu_template_handler wasn't properly accounting for the fact that
it might be called both during a load/reload (which isn't really
valid but not prevented) and by a dialplan function. In both cases
it was attempting to use the "pending" config which wasn't valid in
the latter case. aco_process_config is also partly to blame because
it wasn't properly cleaning "pending" up when a reload was done and
no changes were made. Both of these contributed to a crash if
CONFBRIDGE(menu,template) was called in a dialplan after a reload.
* aco_process_config now sets info->internal->pending to NULL
after it unrefs it although this isn't strictly necessary in the
context of this fix.
* menu_template_handler now uses the "current" config and silently
ignores any attempt to be called as a result of someone uses the
"template" parameter in the conf file.
Luckily there's no other place in the codebase where
aco_pending_config is used outside of aco_process_config.
ASTERISK-25506 #close
Reported-by: Frederic LE FOLL
Change-Id: Ib349a17d3d088f092480b19addd7122fcaac21a7
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topology."
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This change extends the ast_request functionality by adding another
function and callback to create an outgoing channel with a requested
stream topology. Fallback is provided by either converting the
requested stream topology into a format capabilities structure if
the channel driver does not support streams or by converting the
requested format capabilities into a stream topology if the channel
driver does support streams.
The Dial application has also been updated to request an outgoing
channel with the stream topology of the calling channel.
ASTERISK-26959
Change-Id: Ifa9037a672ac21d42dd7125aa09816dc879a70e6
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Cleaned up some of the incorrect uses of fread() and fwrite(), mostly in
the format modules. Neither of these functions will ever return a value
less than 0, which we were checking for in some cases.
I've introduced a fair amount of duplication in the format modules, but
I plan to change how format modules work internally in a subsequent
patch set, so this is simply a stop-gap.
Change-Id: I8ca1cd47c20b2c0b72088bd13b9046f6977aa872
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In all non-pbx modules, AST_MODULE_LOAD_FAILURE has been changed
to AST_MODULE_LOAD_DECLINE. This prevents asterisk from exiting
if a module can't be loaded. If the user wishes to retain the
FAILURE behavior for a specific module, they can use the "require"
or "preload-require" keyword in modules.conf.
A new API was added to logger: ast_is_logger_initialized(). This
allows asterisk.c/check_init() to print to the error log once the
logger subsystem is ready instead of just to stdout. If something
does fail before the logger is initialized, we now print to stderr
instead of stdout.
Change-Id: I5f4b50623d9b5a6cb7c5624a8c5c1274c13b2b25
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We needed the reason for our reporting when agents pause/unpause all of
their queues at once. This is a small, simple patch that adds a reason
for PAUSEALL and UNPAUSEALL. I have been using it in production for years.
ASTERISK-26920 #close
Change-Id: Ifb3f0d1a0abd5194253d9794023546e1395baf3d
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descriptors."
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This change removes the old epoll support which has not been used or
maintained in quite some time.
The fixed number of file descriptors on a channel has also been removed.
File descriptors are now contained in a growable vector. This can be
used like before by specifying a specific position to store a file
descriptor at or using a new API call, ast_channel_fd_add, which adds
a file descriptor to the channel and returns its position.
Tests have been added which cover the growing behavior of the vector
and the new API call.
ASTERISK-26885
Change-Id: I1a754b506c009b83dfdeeb08c2d2815db30ef928
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bridge""
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from queue"
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This reverts commit 163e9e53dc7d84dd42721e733b7706c8147bdd27.
Change-Id: Ief28479c77a298879dfe2c56be7ee92dc465da4b
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Queue member will get stuck in pending_members if queue calls a device
that is different from the one observed for state changes.
This patch removes members from pending_members as a result of channel stasis
events such as blind or attended transfers and hangup.
ASTERISK-26862 #close
Change-Id: I8bf6df487b9bb35726c08049ff25cdad5e357727
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The queue_stasis_data structure contains various mutable fields that require
appropriate locking. Specifically, the 'dying,' 'member_uniqueid,' and
'caller_uniqueid' fields need to be locked when read from or written to.
Change-Id: I246b7dbff8447acc957a1299f6ad0ebd0fd39088
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Thanks to Chris Howard for pointing this out on the wiki.
Change-Id: I18e56de09a70e736b5d04719d45ef29cf0636705
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Dereferencing struct ast_autochan.chan without first calling
ast_autochan_channel_lock() is unsafe because the pointer could change at
any time due to a masquerade. Unfortunately, ast_autochan_channel_lock()
itself uses struct ast_autochan.chan unsafely and can result in a deadlock
if the original channel happens to get destroyed after a masquerade in
addition to the pointer getting changed.
The problem is more likely to happen with v11 and earlier because
masquerades are used to optimize out local channels on those versions.
However, it could still happen on newer versions if the channel is
executing a dialplan application when the channel is transferred or
redirected. In this situation a masquerade still must be used.
* Added a lock to struct ast_autochan to safely be able to use
ast_autochan.chan while trying to get the channel lock in
ast_autochan_channel_lock(). The locking order is the channel lock then
the autochan lock. Locking in the other direction requires deadlock
avoidance.
* Fix unsafe ast_autochan.chan usages in app_mixmonitor.c.
* Fix unsafe ast_autochan.chan usages in app_chanspy.c.
* app_chanspy.c: Removed unused autochan parameter from next_channel().
ASTERISK-26867
Change-Id: Id29dd22bc0f369b44e23ca423d2f3657187cc592
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A caller can leave the Queue() application after being bridged with a
member in a few ways:
* Caller or member hangup
* Caller is transferred somewhere else (blind or atx)
* Caller is externally redirected elsewhere
The first 2 scenarios are currently handled by subscribing to stasis
messages, but the 3rd is not explicitly covered. If a caller is
redirected away from the Queue() application, the member who was last
bridged with that caller will remain in an "In use" state until the
caller hangs up.
This patch adds handling of the caller leaving the queue via
redirection. We monitor the caller-member bridge, and if the caller is
the one that leaves, we treat it the same as we would a caller hangup.
ASTERISK-26400 #close
Reported by: Etienne Lessard
Change-Id: Iba160907770de5a6c9efeffc9df5a13e9ea75334
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* apps/app_voicemail.c fromstring field added to mailbox which will
override the global fromstring if set.
ASTERISK-24562 #close
Change-Id: I5e90e3a1ec2b2d5340b49a0db825e4bbb158b2fe
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DTMF configuration options for the binaural softmix bridge:
toggle binaural rendering (per channel).
ASTERISK-26292
Change-Id: Ibfe708b9fe26097c1798fcbfcc4dc461267d8af8
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Adds binaural synthesis to bridge_softmix (via convolution using libfftw3).
Binaural synthesis is conducted at 48kHz.
For a conference, only one spatial representation is rendered.
The default rendering is applied for mono-capable channels.
ASTERISK-26292
Change-Id: Iecdb381b6adc17c961049658678f6219adae1ddf
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ast_load_realtime_multientry() returns an ast_config structure whose
ast_categorys are keyed with the empty strings. Several modules were
giving semantic meaning to the category names causing problems at
runtime.
* app_directory: Treated the category name as the mailbox name, and
would fail to direct calls to the appropriate extension after an
entry was chosen.
* app_queue: Queues, queue members, and queue rules were all affected
and needed to be updated.
* pbx_realtime: Pattern matching would never succeed because the
extension entered by the user was always compared to the empty
string.
Change-Id: Ie7e44986344b0b76ea8f6ddb5879f5040c6ca8a7
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vm_authenticate doesn't always set the passed ast_vm_user argument, so
we initialize to 0 before passing it in.
ASTERISK-25893 #close
Reported by: Filip Jenicek
Change-Id: Ia3cc0128f93d352ed9add8d5c2f0f7232c2cbe4a
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Original patch by John Covert, slight modifications by me.
ASTERISK-17428 #close
Reported by: John Covert
Patches:
app_voicemail.c.patch (license #5512) patch uploaded by
John Covert
Change-Id: Ic3361b0782e5a5397a19ab18eb8550923a9bd6a6
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When attempting to use VoiceMailPlayMsg with a realtime data backend
the message is located, but never retrieved. This patch adds the
required RETRIEVE and DISPOSE calls that will fetch the message from
the database (and IMAP storage as well for that matter).
Also, removed extraneous make_file call.
ASTERISK-26723 #close
Change-Id: I1e122dd53c0f3d7faa10f3c2b7e7e76a47d51b8c
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When using Record() with the silence detection feature, the stream is
written out to the given file. However, if only 'silence' is detected,
this file is then truncated to the first second of the recording.
This patch adds the 'u' option to Record() to override that behavior.
ASTERISK-18286 #close
Reported by: var
Patches:
app_record-1.8.7.1.diff (license #6184) patch uploaded by var
Change-Id: Ia1cd163483235efe2db05e52f39054288553b957
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ASTERISK-26775 #close
Change-Id: I86de4b1a699d6edc77fea9b70d839440e4088284
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* app_minivm: Use built-in completion facilities to complete optional
arguments.
* app_voicemail: Use built-in completion facilities to complete
optional arguments.
* app_confbridge: Add missing colons after 'Usage' text.
* chan_alsa: Use built-in completion facilities to complete optional
arguments.
* chan_sip: Use built-in completion facilities to complete optional
arguments. Add completions for 'load' for 'sip show user', 'sip show
peer', and 'sip qualify peer.'
* chan_skinny: Correct and extend completions for 'skinny reset' and
'skinny show line.'
* func_odbc: Correct completions for 'odbc read' and 'odbc write'
* main/astmm: Use built-in completion facilities to complete arguments
for 'memory' commands.
* main/bridge: Correct completions for 'bridge kick.'
* main/ccss: Use built-in completion facilities to complete arguments
for 'cc cancel' command.
* main/cli: Add 'all' completion for 'channel request hangup.' Correct
completions for 'core set debug channel.' Correct completions for 'core
show calls.'
* main/pbx_app: Remove redundant completions for 'core show
applications.'
* main/pbx_hangup_handler: Remove unused completions for 'core show
hanguphandlers all.'
* res_sorcery_memory_cache: Add completion for 'reload' argument of
'sorcery memory cache stale' and properly implement.
Change-Id: Iee58c7392f6fec34ad9d596109117af87697bbca
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In Asterisk 11, if the 'Originate' AMI command failed to connect the provided
Channel while in extension mode, a 'failed' extension would be looked up and
run. This was, I believe, unintentionally removed in 51b6c49. This patch
restores that behavior.
This also adds an enum for the various 'synchronous' modes in an attempt to
make them meaningful.
ASTERISK-26115 #close
Reported by: Nasir Iqbal
Change-Id: I8afbd06725e99610e02adb529137d4800c05345d
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We shouldn't unlock the channel after starting a snapshot staging because
another thread may interfere and do its own snapshot staging.
* app_dial.c:dial_exec_full() made hold the channel lock while setting up
the outgoing channel staging. Made hold the channel lock after the called
party answers while updating the caller channel staging.
* chan_sip.c:sip_new() completed the channel staging on off-nominal exit.
Also we need to use ast_hangup() instead of ast_channel_unref() at that
location.
* channel.c:__ast_channel_alloc_ap() added a comment about not needing to
complete the channel snapshot staging on off-nominal exit paths.
* rtp_engine.c:ast_rtp_instance_set_stats_vars() made hold the channel
locks while staging the channels for the stats channel variables.
Change-Id: Iefb6336893163f6447bad65568722ad5d5d8212a
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With 500+ queues and a reload every minute, a random queue disappears
upon reload. The cause is mususe of the 'dead' flag. Namely, all queues
were marked dead up front, and then "resurrected" by dropping this flag
for those found in the configuration. But a queue marked dead can be
removed also when control leaves the app entry point on a PBX thread.
With this change, the queue is marked only not found, and at the end of
reload only the queues that are still not found are actually marked as
dead, so the dead flag is never reset, and set only on positively dead
queues.
ASTERISK-26755
Change-Id: I3a4537aec9eb8d8aeeaa0193407e3523feb004bf
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Some (voicemail-related) tests API symlinks beep.gsm and other files
from ast_config_AST_VAR_DIR. It should use ast_config_AST_DATA_DIR.
ASTERISK-26740 #close
Change-Id: Id49c56fb9e16df64b1a2b829693ca7601252df89
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QueueLog did not log ringnoanswer when the caller abandoned call
before first timeout. It was impossible to get agent membername
and ringing duration for this short calls. After some discusions
it seems that the best way is to add new event RINGCANCELED,
which is generated after caller hangup during ringing.
ASTERISK-26665
Change-Id: Ic70f7b0f32fc95c9378e5bcf63865519014805d3
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