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path: root/configs/queues.conf.sample
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2013-07-15Replace chan_agent with app_agent_pool.Richard Mudgett
The ill conceived chan_agent is no more. It is now replaced by app_agent_pool. Agents login using the AgentLogin() application as before. The AgentLogin() application no longer does any authentication. Authentication is now the responsibility of the dialplan. (Besides, the authentication done by chan_agent did not match what the voice prompts asked for.) Sample extensions.conf [login] ; Sample agent 1001 login ; Set COLP for in between calls so the agent does not see the last caller COLP. exten => 1001,1,Set(CONNECTEDLINE(all)="Agent Waiting" <1001>) ; Give the agent DTMF transfer and disconnect features when connected to a caller. same => n,Set(CHANNEL(dtmf-features)=TX) same => n,AgentLogin(1001) same => n,NoOp(AGENT_STATUS is ${AGENT_STATUS}) same => n,Hangup() [caller] ; Sample caller direct connect to agent 1001 exten => 800,1,AgentRequest(1001) same => n,NoOp(AGENT_STATUS is ${AGENT_STATUS}) same => n,Hangup() ; Sample caller going through a Queue to agent 1001 exten => 900,1,Queue(agent_q) same => n,Hangup() Sample queues.conf [agent_q] member => Local/800@caller,,SuperAgent,Agent:1001 Under the hood operation overview: 1) Logged in agents wait for callers in an agents holding bridge. 2) Caller requests an agent using AgentRequest() 3) A basic bridge is created, the agent is notified, and caller joins the basic bridge to wait for the agent. 4) The agent is either automatically connected to the caller or must ack the call to connect. 5) The agent is moved from the agents holding bridge to the basic bridge. 6) The agent and caller talk. 7) The connection is ended by either party. 8) The agent goes back to the agents holding bridge. To avoid some locking issues with the agent holding bridge, I needed to make some changes to the after bridge callback support. The after bridge callback is now a list of requested callbacks with the last to be added the only active callback. The after bridge callback for failed callbacks will always happen in the channel thread when the channel leaves the bridging system or is destroyed. (closes issue ASTERISK-21554) Reported by: Matt Jordan Review: https://reviewboard.asterisk.org/r/2657/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@394417 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-03Revert accidental overcommit.Richard Mudgett
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@393632 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-07-03Add BUGBUG note for ASTERISK-22009Richard Mudgett
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@393631 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-06-10Add announce-to-first-user option for app_queueMatthew Jordan
In r386792, the ability to play prompts to the first caller in a call queue was added. While this is arguably a bug fix for those who expect the first caller to continue receiving prompts while the agent is dialed, it has the side effect of preventing the first caller from hearing the agent immediately upon bridging. This may not be a problem for those who really want this option, but for those who didn't care whether or not the first caller in queue heard their position, it was an issue. This patch disables the ability for the first caller in the queue to hear prompts and adds a new option, announce-to-first-user, to queues.conf. Those who the behavior can enable it by setting this value to True. Note that if we ever implement the ability to have the prompts be stopped upon bridging, this option can be removed. (closes issue ASTERISK-21782) Reported by: Remi Quezada ........ Merged revisions 391215 from http://svn.asterisk.org/svn/asterisk/branches/1.8 ........ Merged revisions 391241 from http://svn.asterisk.org/svn/asterisk/branches/11 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@391245 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-06-07Make app_queue AMI events more consistent. Give Join/Leave more useful names.Jason Parker
This also removes the eventwhencalled and eventmemberstatus configuration options. These events can just be filtered via manager.conf blacklists. (closes issue ASTERISK-21469) Review: https://reviewboard.asterisk.org/r/2586/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@390901 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2013-01-08app_queue: Fix multiple calls to a queue member that is in only one queue.Richard Mudgett
When ringinuse=no queue members can receive more than one call if these calls happen at nearly the same time. * Fix so a queue member does not receive more than one call from a queue. NOTE: This fix does not prevent multiple calls to a member if the member is in more than one queue. * Did some refactoring to eliminate some code redundancy. (issue ASTERISK-16115) Reported by: nik600 Patches: jira_asterisk_16115_single_q_v1.8.patch (license #5621) patch uploaded by rmudgett Modified * Revert the -r341580 and -r341599 changes adding the queues.conf check_state_unknown option as it was added in an attempt to fix this problem. The fix did not need to be optional. The fix should not have tried to explicitly set the device state. Setting the device state by something other than the device introduces a race condition. I also could not see how the change would be effective other than delaying the app_queue code long enough for the device state to propagate to app_queue. ........ Merged revisions 378663 from http://svn.asterisk.org/svn/asterisk/branches/1.8 ........ Merged revisions 378683 from http://svn.asterisk.org/svn/asterisk/branches/10 ........ Merged revisions 378687 from http://svn.asterisk.org/svn/asterisk/branches/11 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@378688 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2012-08-27Fix incorrectly documented option in queues.confMark Michelson
sharedlastcall defaults to "no" not "yes" (closes issue AST-979) reported by Steve Pitts ........ Merged revisions 371747 from http://svn.asterisk.org/svn/asterisk/branches/1.8 ........ Merged revisions 371748 from http://svn.asterisk.org/svn/asterisk/branches/10 ........ Merged revisions 371750 from http://svn.asterisk.org/svn/asterisk/branches/11 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@371751 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2012-05-18app_queue: Per Member ringinuse option and deprecation of ignorebusyJonathan Rose
Adds a number of methods for controlling the setting of 'ringinuse' which is basically the same concept as the old ignorebusy setting, only now the per member setting always controls whether or not the member is actually ringed while in use. A CLI command and a manager action have been added to change a given queue member's ringinuse option while Asterisk is running and the an argument has been added for adding members with deliberately set ringinuse in queues.conf Some effort has been made to ensure compatability with dialplans and databases still referring to 'ignorebusy'. (issue ASTERISK-19536) reported by: Philippe Lindheimer Review: https://reviewboard.asterisk.org/r/1919/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@367080 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2012-04-19Update membermacro and membergosub documentation in queues.conf.sample.Richard Mudgett
........ Merged revisions 362677 from http://svn.asterisk.org/svn/asterisk/branches/1.8 ........ Merged revisions 362678 from http://svn.asterisk.org/svn/asterisk/branches/10 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@362679 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2012-04-11Change default value of 'ignorebusy' on Queue members so that behavior is ↵Jonathan Rose
more like 1.8 Prior to this patch, in order to restore that behavior, a function would have to be used on the QueueMember to make the ringinuse option do anything, which is pretty unreasonable. (closes issue ASTERISK-19536) reported by: Philippe Lindheimer Review: https://reviewboard.asterisk.org/r/1860/ ........ Merged revisions 361907 from http://svn.asterisk.org/svn/asterisk/branches/10 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@361909 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-11-30Update queues.conf.sample documentation.Leif Madsen
Update the documentation surrounding the use of MONITOR_EXEC to make it more clear that it can be used for both Monitor() and MixMonitor() usage. (closes issue ASTERISK-17413) Reported by: David Woolley Patches: issue18817_mixmonitor_queues_doc.diff by Michael L. Young (License #5026) ........ Merged revisions 346472 from http://svn.asterisk.org/svn/asterisk/branches/1.8 ........ Merged revisions 346473 from http://svn.asterisk.org/svn/asterisk/branches/10 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@346474 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-11-02Update documentation for leastrecent strategy.Leif Madsen
In queues.conf.sample the leastrecent strategy was incorrectly described. Now updated to reflect how the strategy actually checks peers. (closes issue ASTERISK-17854) Reported by: Sebastian Denz Patches: queues.conf-doc_issue.patch (License #6139) ........ Merged revisions 343047 from http://svn.asterisk.org/svn/asterisk/branches/1.8 ........ Merged revisions 343048 from http://svn.asterisk.org/svn/asterisk/branches/10 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@343049 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-10-20Merged revisions 341599 via svnmerge from Gregory Nietsky
https://origsvn.digium.com/svn/asterisk/branches/10 ........ r341599 | irroot | 2011-10-20 20:20:08 +0200 (Thu, 20 Oct 2011) | 8 lines add documentation for check_state_unknown in configs/queues.conf.sample app_queue allows calls to members in a "Unknown" state to be treated as available setting check_state_unknown = yes will cause app_queue to query the channel driver to better determine the state this only applies to queues with ringinuse or ignorebusy set appropriately. ........ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@341624 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-09-30Merged revisions 338719 via svnmerge from Jonathan Rose
https://origsvn.digium.com/svn/asterisk/branches/10 ................ r338719 | jrose | 2011-09-30 13:55:27 -0500 (Fri, 30 Sep 2011) | 9 lines Merged revisions 338718 via svnmerge from https://origsvn.digium.com/svn/asterisk/branches/1.8 ........ r338718 | jrose | 2011-09-30 13:54:30 -0500 (Fri, 30 Sep 2011) | 1 line Adds documentation for QueueMemberStatus event generation ........ ................ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@338720 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-09-28Add autopausebusy and autopauseunavail queue optionsTerry Wilson
Make it possible to autopause on a busy or unavailable response from a device. (closes issue ASTERISK-16112) Reported by: jlpedrosa Patches: autopausebusy.txt by twilson Review: https://reviewboard.asterisk.org/r/1399/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@338187 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-08-08Log queue member name when state_interface is set for ADDMEMBER and ↵Kinsey Moore
REMOVEMEMBER events app_queue logs the events ADDMEMBER and REMOVEMEMBER with the agent field set to the interface value rather than the membername value when a member is added with a state_interface value set. However all other member related queue events are logged with the membername when a state_interface is set. This patch makes these fields optionally more consistent and correct. (closes issue ASTERISK-14769) Review: https://reviewboard.asterisk.org/r/1286 Patch-by: Jamuel Starkey Tested-by: Kinsey Moore <kmoore@digium.com> git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@331037 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-06-29Commit "distrotech" app_queue changes to TrunkGregory Nietsky
* Added general option negative_penalty_invalid default off. when set members are seen as invalid/logged out when there penalty is negative. for realtime members when set remove from queue will set penalty to -1. * Added queue option autopausedelay when autopause is enabled it will be delayed for this number of seconds since last successful call if there was no prior call the agent will be autopaused immediately. * Added member option ignorebusy this when set and ringinuse is not will allow per member control of multiple calls as ringinuse does for the Queue. - Mark QUEUE_MEMBER_PENALTY Deprecated it never worked for realtime members - QUEUE_MEMBER is now R/W supporting setting paused, ignorebusy and penalty. (closes issue ASTERISK-17421) (closes issue ASTERISK-17391) Reported by: irroot Tested by: irroot, jrose Review: https://reviewboard.asterisk.org/r/1119/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@325483 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-06-03Merged revisions 321685 via svnmerge from Leif Madsen
https://origsvn.digium.com/svn/asterisk/branches/1.8 ........ r321685 | lmadsen | 2011-06-03 08:17:50 -0500 (Fri, 03 Jun 2011) | 5 lines Also document the 'queue-minute' option. (closes issue #19386) Reported by: juanmol ........ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@321689 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-01-26Merged revisions 304186 via svnmerge from Sean Bright
https://origsvn.digium.com/svn/asterisk/branches/1.8 ................ r304186 | seanbright | 2011-01-26 15:23:48 -0500 (Wed, 26 Jan 2011) | 16 lines Merged revisions 304181 via svnmerge from https://origsvn.digium.com/svn/asterisk/branches/1.6.2 ................ r304181 | seanbright | 2011-01-26 15:22:47 -0500 (Wed, 26 Jan 2011) | 9 lines Merged revisions 304159 via svnmerge from https://origsvn.digium.com/svn/asterisk/branches/1.4 ........ r304159 | seanbright | 2011-01-26 15:18:29 -0500 (Wed, 26 Jan 2011) | 1 line Make sure the sample queues.conf is properly commented. ........ ................ ................ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@304195 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2011-01-20Merged revisions 303009 via svnmerge from Jeff Peeler
https://origsvn.digium.com/svn/asterisk/branches/1.8 ................ r303009 | jpeeler | 2011-01-20 11:10:32 -0600 (Thu, 20 Jan 2011) | 21 lines Merged revisions 303008 via svnmerge from https://origsvn.digium.com/svn/asterisk/branches/1.6.2 ................ r303008 | jpeeler | 2011-01-20 11:07:44 -0600 (Thu, 20 Jan 2011) | 14 lines Merged revisions 303007 via svnmerge from https://origsvn.digium.com/svn/asterisk/branches/1.4 ........ r303007 | jpeeler | 2011-01-20 11:04:08 -0600 (Thu, 20 Jan 2011) | 8 lines Add new queue strategy to preserve behavior for when queue members moved to ao2. Add queue strategy called "rrordered" to mimic old behavior from when queue members were stored in a linked list. ABE-2707 ........ ................ ................ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@303011 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2010-09-16Merged revisions 287193 via svnmerge from Russell Bryant
https://origsvn.digium.com/svn/asterisk/branches/1.8 ........ r287193 | russell | 2010-09-16 16:57:51 -0500 (Thu, 16 Sep 2010) | 4 lines Set the default for "autofill" and "shared_lastcall" to "yes" in queues.conf. Review: https://reviewboard.asterisk.org/r/922/ ........ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@287194 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2010-05-04Add new possible value to autopause option to allow members to be autopaused ↵Mark Michelson
in all queues. See the CHANGES file and queues.conf.sample for more details. (closes issue #17008) Reported by: jlpedrosa Patches: queues.autopause_en_review.diff uploaded by jlpedrosa (license 1002) Review: https://reviewboard.asterisk.org/r/581/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@261051 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-12-04new queue option, penaltymemberslimit, disregards penalty on too few queue ↵David Vossel
members when enabled (closes issue #14559) Reported by: fiddur Patches: trunk-199584-1.diff uploaded by fiddur (license 678) Tested by: fiddur, dvossel git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@233196 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-11-09Add the 'relative-periodic-announce' option to app_queue to allow for ↵Matthew Nicholson
calculating the time of announcments from the end of the previous announcment rather than from the beginning. (closes issue #15260) Reported by: tonils git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@228947 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-11-03Add support for using a hint when configuring a state interface using the ↵Joshua Colp
format hint:<extension>@<context>. (closes issue #15168) Reported by: p_lindheimer Patches: queue_extenstate5_1.4.svn.patch uploaded by GameGamer43 (license 894) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@227424 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-10-07Remove 'keepstats' queue option from sample config, as it's no longer used.Jason Parker
https://reviewboard.asterisk.org/r/115/ (closes issue #15820) Reported by: kshumard git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@222548 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-08-21Merged revisions 213493 via svnmerge from Jason Parker
https://origsvn.digium.com/svn/asterisk/branches/1.4 ........ r213493 | qwell | 2009-08-21 11:03:21 -0500 (Fri, 21 Aug 2009) | 5 lines Clarify queues.conf comments to specify that variables should be set in the dialplan. (closes issue #15755) Reported by: trendboy ........ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@213494 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-05-28Remove a bunch of trailing whitespace in preparation for reformatting/cleanup.Sean Bright
Let's try that again, this time removing trailing whitespace and not leading whitespace. I can't believe no one noticed. git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@197535 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-05-28Remove a bunch of trailing whitespace in preparation for reformatting/cleanup.Sean Bright
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@197528 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-03-03Merged revisions 180006 via svnmerge from Mark Michelson
https://origsvn.digium.com/svn/asterisk/branches/1.4 ........ r180006 | mmichelson | 2009-03-03 16:48:18 -0600 (Tue, 03 Mar 2009) | 17 lines Clarify some documentation of queues.conf.sample It had always been possible to explicitly specify a "blank" value for a sound file in queues.conf and have no sound played back. The problem with this is that it would result in some ugly CLI warnings from file.c. This commit introduces a check when playing a file in app_queue to see if the name of the file is zero-length and return early if that is the case. Also, the ability to specify the blank sound files in queues.conf is now mentioned more clearly in queues.conf.sample (closes issue #14227) Reported by: caspy ........ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@180007 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2009-01-07Update queues.conf.sample documentation.Leif Madsen
Update the queues.conf.sample documentation to mention that you need to preload chan_local.so as well if you plan on using Local channels for queue members, and you're preloading pbx_config.so. (closes issue #14179) Reported by: CrashHD Tested by: CrashHD git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@167477 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-10-06This commit introduces a change to how the "joinempty"Mark Michelson
and "leavewhenempty" options are configured in queues.conf. Instead of using vague terms like "yes," "no," "loose," and "strict," we now accept a comma-separated list of values to determine when to consider a member available. Extended details can be found in the queues.conf.sample file. Note also that the above four referenced values are still accepted for backwards-compatibility, but are mapped internally to the new method of representing the option. AST-105 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@146640 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-08-18Change the queue timeout priority logic into less uglyMark Michelson
and confusing code pieces. Clarify the logic within queues.conf.sample. (closes issue #12690) Reported by: atis Patches: queue_timeoutpriority.patch uploaded by atis (license 242) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@138694 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-07-03Added a new option, "timeoutpriority" to queues.conf. A detailedMark Michelson
explanation of the change may be found in configs/queues.conf.sample (closes issue #12690) Reported by: atis git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@127720 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-06-12Goodbye Zaptel, hello DAHDI. Removes Zaptel driver support with DAHDI. ↵Jeff Peeler
Configuration file and dialplan backwards compatability has been put in place where appropiate. Release announcement to follow. git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@122234 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-05-27Merged revisions 118358 via svnmerge from Tilghman Lesher
https://origsvn.digium.com/svn/asterisk/branches/1.4 ........ r118358 | tilghman | 2008-05-27 10:45:37 -0500 (Tue, 27 May 2008) | 3 lines Add a note that pbx_config.so is needed for Local channels. (Closes issue #12671) ........ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@118359 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-05-10fix a sample since we now required , and not | for the arguments separatorClaude Patry
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@115595 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-04-30Adding new configuration options to app_queue. This adds two new valuesMark Michelson
to announce-position, "limit" and "more," as well as a new option, announce-position-limit. For more information on the use of these options, see CHANGES or configs/queues.conf.sample. (closes issue #10991) Reported by: slavon Patches: app_q.diff uploaded by slavon (license 288) Tested by: slavon, putnopvut git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@114906 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-03-18Add option 'randomperiodicannounce' to queues.conf. Setting this willMark Michelson
allow the list of periodic announcments specified to be played in a random order instead of being played sequentially. (closes issue #6681) Reported by: alt_phil Tested by: putnopvut git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@109621 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-02-14Change the queue holdtime announcement to happen at any interval (not just ↵Mark Michelson
greater than two minutes). Remove the saying of less-than for holdtime announcements since it can lead to awkward holdtime announcements. Using '1' as a queue-round-seconds value is no longer valid. (closes issue #9736) Reported by: caio1982 Patches: queue_announce5.diff uploaded by caio1982 (license 22) Tested by: caio1982, putnopvut git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@103687 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-01-21Adding the QUEUENAME variable to the variables set using the setqueuevar option Mark Michelson
in queues.conf. Suggestion comes from Shaun2222 on IRC. git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@99406 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2008-01-08Adding the option of specifying a second interface in a member definition ↵Mark Michelson
for a queue. app_queue will monitor this second device's state for the member, even though it actually calls the first interface. This ability has been added for statically defined queue members, realtime queue members, and dynamic queue members added through the CLI, dialplan, or manager. (closes issue #11603, reported by acidv) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@97203 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2007-12-21Merging the queue-penalty branch. In short, this allows one to dynamically ↵Mark Michelson
adjust the QUEUE_MAX_PENALTY and the newly introduced QUEUE_MIN_PENALTY during a call depending on the amount of time passed. The purpose is to allow the call to open up to more (or maybe just different) members without the caller's losing his place in the queue. See configs/queuerules.conf.sample for an example of how to set up queue rules and configs/queues.conf.sample for how to associate a rule with a queue. Along with the functional changes, new CLI and manager commands exist to show the rules defined and there is an additional CLI command to reload the queue rules. Future enhancements that may be made: support for realtime queue rules and support for dynamically adding a rule through the manager or CLI. Also a manager command to reload the queue rules (I'll probably write this myself very soon). git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@94370 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2007-12-03Updating sample queues.conf file to show how multiple periodic announcementsMark Michelson
may be specified since this was not documented previously (closes issue #11432, reported and patched by Laureano) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@90528 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2007-11-06Adding the queue strategy wrandomMark Michelson
(closes issue #10942, reported and patched by julianjm, documentation changes by me) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@89070 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2007-10-26Added queue strategy "linear". This strategy is useful for those who always ↵Mark Michelson
wish for their phones to be rung in a specific order. (closes issue #7279, reported and initially patched by diLLec, patch reworked by me) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@87154 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2007-10-26Remove information about the roundrobin strategy from trunk's queues.conf.sampleMark Michelson
since it no longer exists git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@87153 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2007-10-24Adding the general option "shared_lastcall" to queues so that a member's ↵Mark Michelson
wrapuptime may be used across multiple queues. (closes issue #9777, reported and patched by eliel) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@86985 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2007-10-16Merged revisions 86032 via svnmerge from Mark Michelson
https://origsvn.digium.com/svn/asterisk/branches/1.4 ........ r86032 | mmichelson | 2007-10-16 18:35:31 -0500 (Tue, 16 Oct 2007) | 3 lines Since monitor-join is deprecated now, remove the example from the sample queues.conf file ........ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@86033 65c4cc65-6c06-0410-ace0-fbb531ad65f3
2007-10-12Allow for the position announcement to be turned off if desired.Mark Michelson
(closes issue #8515, reported by bruno_rocha, initial patch by bruno_rocha, final patch by qwell) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@85527 65c4cc65-6c06-0410-ace0-fbb531ad65f3
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