Many doc directory improvements, including:

- Added development section (backtrace.tex)
- Correct filesystem path formating
- Replace all "|" argument separator to ","
- Endless count of spaces at the end of line
- Using astlisting to make listings do not take so much place
- Take back ASTRISKVERSION on first page
- Make localchannel.tex readable by inserting extra end of lines

(closes issue #10962)
Reported by: IgorG
Patches: 
      texdoc-85177-1.patch uploaded by IgorG (license 20)


git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@85519 65c4cc65-6c06-0410-ace0-fbb531ad65f3

1 files changed, 68 insertions, 44 deletions

diff --git a/doc/tex/queues-with-callback-members.tex b/doc/tex/queues-with-callback-members.tex
index 306dc3789..9454876cb 100644
--- a/doc/tex/queues-with-callback-members.tex
+++ b/doc/tex/queues-with-callback-members.tex
@@ -2,7 +2,7 @@
 \section{Introduction}
 
 Pardon, but the dialplan in this tutorial will be expressed
-in AEL, the new Asterisk Extension Language. If you are 
+in AEL, the new Asterisk Extension Language. If you are
 not used to its syntax, we hope you will find it to some
 degree intuitive. If not, there are documents explaining
 its syntax and constructs.
@@ -15,6 +15,7 @@ First of all, set up call queues in queue.conf
 
 Here is an example:
 
+\begin{astlisting}
 \begin{verbatim}
    =========== queues.conf ===========
    | ; Cool Digium Queues            |
@@ -46,8 +47,9 @@ Here is an example:
    | leavewhenempty=strict           |
    ===================================
 \end{verbatim}
+\end{astlisting}
 
-In the above, we have defined 3 separate calling queues: 
+In the above, we have defined 3 separate calling queues:
 sales-general, customerservice, and dispatch.
 
 Please note that the sales-general queue specifies a
@@ -58,16 +60,16 @@ contexts must be defined somewhere in your dialplan.
 We will show them after the main menu below.
 
 In the [general] section, specifying the persistentmembers=yes,
-will cause the agent lists to be stored in astdb, and 
+will cause the agent lists to be stored in astdb, and
 recalled on startup.
 
 The strategy=ringall will cause all agents to be dialed
 together, the first to answer is then assigned the incoming
-call. 
+call.
 
 "joinempty" set to "strict" will keep incoming callers from
 being placed in queues where there are no agents to take calls.
-The Queue() application will return, and the dial plan can 
+The Queue() application will return, and the dial plan can
 determine what to do next.
 
 If there are calls queued, and the last agent logs out, the
@@ -80,11 +82,12 @@ set to "strict".
 
 Then in extensions.ael, you can do these things:
 
-\subsubsection{The Main Menu} 
+\subsubsection{The Main Menu}
 
 At Digium, incoming callers are sent to the "mainmenu" context, where they
 are greeted, and directed to the numbers they choose...
 
+\begin{astlisting}
 \begin{verbatim}
 context mainmenu {
 
@@ -93,10 +96,10 @@ context mainmenu {
 		queues-loginout;
 	}
 
-        0 => goto dispatch|s|1;
-        2 => goto sales|s|1;
-        3 => goto customerservice|s|1;
-        4 => goto dispatch|s|1;
+        0 => goto dispatch,s,1;
+        2 => goto sales,s,1;
+        3 => goto customerservice,s,1;
+        4 => goto dispatch,s,1;
 
         s => {
                 Ringing();
@@ -133,13 +136,15 @@ context mainmenu {
         }
 }
 \end{verbatim}
+\end{astlisting}
 
 \subsubsection{The Contexts referenced from the queues.conf file}
 
+\begin{astlisting}
 \begin{verbatim}
 context sales {
 
-        0 => goto dispatch|s|1;
+        0 => goto dispatch,s,1;
         8 => Voicemail(${SALESVM});
 
         s => {
@@ -151,18 +156,20 @@ context sales {
                 WaitExten(0.3);
                 Background(digium/AtAnyTimeYouMayPress0ToSpeakWithAnOperatorOr8ToLeaveAMessage);
                 Set(CALLERID(name)=Sales);
-                Queue(sales-general|t);
+                Queue(sales-general,t);
                 Set(CALLERID(name)=EmptySalQ);
-                goto dispatch|s|1;
+                goto dispatch,s,1;
                 Playback(goodbye);
                 Hangup();
         }
 }
 \end{verbatim}
+\end{astlisting}
 
 Please note that there is only one attempt to queue a call in the sales queue. All sales agents that
 are logged in will be rung.
 
+\begin{astlisting}
 \begin{verbatim}
 context customerservice {
 
@@ -183,11 +190,11 @@ context customerservice {
                 Background(digium/AtAnyTimeYouMayPress0ToSpeakWithAnOperatorOr8ToLeaveAMessage);
                 Set(CALLERID(name)=Cust Svc);
                 Set(QUEUE_MAX_PENALTY=10);
-                Queue(customerservice|t);
+                Queue(customerservice,t);
                 Set(QUEUE_MAX_PENALTY=0);
-                Queue(customerservice|t);
+                Queue(customerservice,t);
                 Set(CALLERID(name)=EmptyCSVQ);
-                goto dispatch|s|1;
+                goto dispatch,s,1;
                 Background(digium/NoCustomerServiceRepresentativesAreAvailableAtThisTime);
                 Background(digium/PleaseLeaveAMessageInTheCustomerServiceVoiceMailBox);
                 Voicemail(${CUSTSERVVM});
@@ -196,11 +203,13 @@ context customerservice {
         }
 }
 \end{verbatim}
+\end{astlisting}
 
 Note that calls coming into customerservice will first be try to queue
 calls to those agents with a QUEUE\_MAX\_PENALTY of 10, and if none are available,
 then all agents are rung.
 
+\begin{astlisting}
 \begin{verbatim}
 context dispatch
 {
@@ -226,21 +235,22 @@ context dispatch
         }
 }
 \end{verbatim}
+\end{astlisting}
 
 And in the dispatch context, first agents of priority 10 are tried, then
-20, and if none are available, all agents are tried. 
+20, and if none are available, all agents are tried.
 
 Notice that a common pattern is followed in each of the three queue contexts:
 
 First, you set QUEUE\_MAX\_PENALTY to a value, then you call
 Queue($<$queue-name$>$,option,...) (see the Queue application documetation for details)
 
-In the above, note that the "t" option is specified, and this allows the 
-agent picking up the incoming call the luxury of transferring the call to 
+In the above, note that the "t" option is specified, and this allows the
+agent picking up the incoming call the luxury of transferring the call to
 other parties.
 
 The purpose of specifying the QUEUE\_MAX\_PENALTY is to develop a set of priorities
-amongst agents. By the above usage, agents with lower number priorities will 
+amongst agents. By the above usage, agents with lower number priorities will
 be given the calls first, and then, if no-one picks up the call, the QUEUE\_MAX\_PENALTY
 will be incremented, and the queue tried again. Hopefully, along the line, someone
 will pick up the call, and the Queue application will end with a hangup.
@@ -251,12 +261,12 @@ to zero, which means to try all available agents.
 
 \subsection{Assigning agents to Queues}
 
-In this example dialplan, we want to be able to add and remove agents to 
+In this example dialplan, we want to be able to add and remove agents to
 handle incoming calls, as they feel they are available. As they log in,
 they are added to the queue's agent list, and as they log out, they are
 removed. If no agents are available, the queue command will terminate, and
 it is the duty of the dialplan to do something appropriate, be it sending
-the incoming caller to voicemail, or trying the queue again with a higher 
+the incoming caller to voicemail, or trying the queue again with a higher
 QUEUE\_MAX\_PENALTY.
 
 Because a single agent can make themselves available to more than one queue,
@@ -265,6 +275,7 @@ dialplan.
 
 \subsubsection{Agents Log In and Out}
 
+\begin{astlisting}
 \begin{verbatim}
 context queues-loginout
 {
@@ -284,14 +295,16 @@ context queues-loginout
                 }
 }
 \end{verbatim}
+\end{astlisting}
 
 In the above contexts, the agents dial 6092 to log into their queues,
 and they dial 6093 to log out of their queues. The agent is prompted
-for their agent number, and if they are logging in, their passcode, 
-and then they are transferred to the proper extension in the 
-queues-manip context.  The queues-manip context does all the 
+for their agent number, and if they are logging in, their passcode,
+and then they are transferred to the proper extension in the
+queues-manip context.  The queues-manip context does all the
 actual work:
 
+\begin{astlisting}
 \begin{verbatim}
 context queues-manip {
 
@@ -324,27 +337,29 @@ context queues-manip {
         }
 }
 \end{verbatim}
+\end{astlisting}
 
 In the above extensions, note that the queue-addremove macro is used
 to actually add or remove the agent from the applicable queue,
-with the applicable priority level. Note that agents with a 
+with the applicable priority level. Note that agents with a
 priority level of 10 will be called before agents with levels
 of 20 or 30.
 
 In the above example, Raquel will be dialed first in the dispatch
 queue, if she has logged in. If she is not, then the second call of
 Queue() with priority of 20 will dial Brittanica if she is present,
-otherwise the third call of Queue() with MAX\_PENALTY of 0 will 
+otherwise the third call of Queue() with MAX\_PENALTY of 0 will
 dial Rock and Saline simultaneously.
 
-Also note that Rock will be among the first to be called in the sales-general 
+Also note that Rock will be among the first to be called in the sales-general
 queue, and among the last in the dispatch queue. As you can see in
-main menu, the callerID is set in the main menu so they can tell 
+main menu, the callerID is set in the main menu so they can tell
 which queue incoming calls are coming from.
 
 The call to queue-success() gives some feedback to the agent
 as they log in and out, that the process has completed.
 
+\begin{astlisting}
 \begin{verbatim}
 macro queue-success(exten)
 {
@@ -362,9 +377,11 @@ macro queue-success(exten)
         }
 }
 \end{verbatim}
+\end{astlisting}
 
 The queue-addremove macro is defined in this manner:
 
+\begin{astlisting}
 \begin{verbatim}
 macro queue-addremove(queuename,penalty,exten)
 {
@@ -397,6 +414,7 @@ macro queue-addremove(queuename,penalty,exten)
         }
 }
 \end{verbatim}
+\end{astlisting}
 
 Basically, it uses the first character of the exten variable, to determine the
 proper actions to take. In the above dial plan code, only the cases I or O are used,
@@ -408,6 +426,7 @@ which correspond to the Login and Logout actions.
 Notice in the above, that the commands to manipulate agents in queues have
 "@agents" in their arguments. This is a reference to the agents context:
 
+\begin{astlisting}
 \begin{verbatim}
 context agents
 {
@@ -415,21 +434,21 @@ context agents
 	8010 =>
 	{
 		Set(QUEUE_MAX_PENALTY=10);
-		Queue(sales-general|t);
+		Queue(sales-general,t);
 		Set(QUEUE_MAX_PENALTY=0);
-		Queue(sales-general|t);
+		Queue(sales-general,t);
 		Set(CALLERID(name)=EmptySalQ);
-		goto dispatch|s|1;
+		goto dispatch,s,1;
 	}
 	// Customer Service queue
 	8011 =>
 	{
 		Set(QUEUE_MAX_PENALTY=10);
-		Queue(customerservice|t);
+		Queue(customerservice,t);
 		Set(QUEUE_MAX_PENALTY=0);
-		Queue(customerservice|t);
+		Queue(customerservice,t);
 		Set(CALLERID(name)=EMptyCSVQ);
-		goto dispatch|s|1;
+		goto dispatch,s,1;
 	}
 	8013 =>
 	{
@@ -442,7 +461,7 @@ context agents
 		Queue(support-dispatch,t);
 		Set(QUEUE_MAX_PENALTY=0); // means no max
 		Queue(support-dispatch,t);
-		goto dispatch|s|1;
+		goto dispatch,s,1;
 	}
 	6121 => &callagent(${RAQUEL},${EXTEN});
 	6165 => &callagent(${SPEARS},${EXTEN});
@@ -450,27 +469,29 @@ context agents
 	6070 => &callagent(${SALINE},${EXTEN});
 }
 \end{verbatim}
+\end{astlisting}
 
 In the above, the variables \${RAQUEL}, etc stand for
 actual devices to ring that person's
 phone (like Zap/37).
 
 The 8010, 8011, and 8013 extensions are purely for transferring
-incoming callers to queues. For instance, a customer service 
-agent might want to transfer the caller to talk to sales. The 
+incoming callers to queues. For instance, a customer service
+agent might want to transfer the caller to talk to sales. The
 agent only has to transfer to extension 8010, in this case.
 
 Here is the callagent macro, note that if a person in the
 queue is called, but does not answer, then they are automatically
 removed from the queue.
 
+\begin{astlisting}
 \begin{verbatim}
 macro callagent(device,exten)
 {
 	if( ${GROUP_COUNT(${exten}@agents)}=0 )
 	{
 		Set(OUTBOUND_GROUP=${exten}@agents);
-		Dial(${device}|300|t);
+		Dial(${device},300,t);
 		switch(${DIALSTATUS})
 		{
 		case BUSY:
@@ -478,7 +499,7 @@ macro callagent(device,exten)
 			break;
 		case NOANSWER:
 			Set(queue-announce-success=0);
-			goto queues-manip|O${exten}|1;
+			goto queues-manip,O${exten},1;
 		default:
 			Hangup();
 			break;
@@ -490,6 +511,7 @@ macro callagent(device,exten)
 	}
 }
 \end{verbatim}
+\end{astlisting}
 
 In the callagent macro above, the \${exten} will
 be 6121, or 6165, etc, which is the extension of the agent.
@@ -498,10 +520,10 @@ The use of the GROUP\_COUNT, and OUTBOUND\_GROUP follow this line
 of thinking. Incoming calls can be queued to ring all agents in the
 current priority. If some of those agents are already talking, they
 would get bothersome call-waiting tones. To avoid this inconvenience,
-when an agent gets a call, the OUTBOUND\_GROUP assigns that 
+when an agent gets a call, the OUTBOUND\_GROUP assigns that
 conversation to the group specified, for instance 6171@agents.
 The \${GROUP\_COUNT()} variable on a subsequent call should return
-"1" for that group. If GROUP\_COUNT returns 1, then the busy() 
+"1" for that group. If GROUP\_COUNT returns 1, then the busy()
 is returned without actually trying to dial the agent.
 
 \subsection{Pre Acknowledgement Message}
@@ -509,16 +531,17 @@ is returned without actually trying to dial the agent.
 If you would like to have a pre acknowledge message with option to reject the message
 you can use the following dialplan Macro as a base with the 'M' dial argument.
 
+\begin{astlisting}
 \begin{verbatim}
 [macro-screen]
 exten=>s,1,Wait(.25)
-exten=>s,2,Read(ACCEPT|screen-callee-options|1)
+exten=>s,2,Read(ACCEPT,screen-callee-options,1)
 exten=>s,3,Gotoif($[${ACCEPT} = 1] ?50)
 exten=>s,4,Gotoif($[${ACCEPT} = 2] ?30)
 exten=>s,5,Gotoif($[${ACCEPT} = 3] ?40)
 exten=>s,6,Gotoif($[${ACCEPT} = 4] ?30:30)
 exten=>s,30,Set(MACRO_RESULT=CONTINUE)
-exten=>s,40,Read(TEXTEN|custom/screen-exten|)
+exten=>s,40,Read(TEXTEN,custom/screen-exten,)
 exten=>s,41,Gotoif($[${LEN(${TEXTEN})} = 3]?42:45)
 exten=>s,42,Set(MACRO_RESULT=GOTO:from-internal^${TEXTEN}^1)
 exten=>s,45,Gotoif($[${TEXTEN} = 0] ?46:4)
@@ -527,6 +550,7 @@ exten=>s,50,Playback(after-the-tone)
 exten=>s,51,Playback(connected)
 exten=>s,52,Playback(beep)
 \end{verbatim}
+\end{astlisting}
 
 \subsection{Caveats}