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-rw-r--r--apps/app_queue.c14
-rw-r--r--doc/manager_1_1.txt13
2 files changed, 26 insertions, 1 deletions
diff --git a/apps/app_queue.c b/apps/app_queue.c
index 0e9ed7403..4a4993215 100644
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -2423,6 +2423,20 @@ static void record_abandoned(struct queue_ent *qe)
static void rna(int rnatime, struct queue_ent *qe, char *interface, char *membername)
{
ast_verb(3, "Nobody picked up in %d ms\n", rnatime);
+ if (qe->parent->eventwhencalled)
+ manager_event(EVENT_FLAG_AGENT, "AgentRingNoAnswer",
+ "Queue: %s\r\n"
+ "Uniqueid: %s\r\n"
+ "Channel: %s\r\n"
+ "Member: %s\r\n"
+ "MemberName: %s\r\n"
+ "Ringtime: %d\r\n",
+ qe->parent->name,
+ qe->chan->uniqueid,
+ qe->chan->name,
+ interface,
+ membername,
+ rnatime);
ast_queue_log(qe->parent->name, qe->chan->uniqueid, membername, "RINGNOANSWER", "%d", rnatime);
if (qe->parent->autopause) {
if (!set_member_paused(qe->parent->name, interface, "Auto-Pause", 1)) {
diff --git a/doc/manager_1_1.txt b/doc/manager_1_1.txt
index 13dee6647..3d0440f0a 100644
--- a/doc/manager_1_1.txt
+++ b/doc/manager_1_1.txt
@@ -294,7 +294,18 @@ Changes to manager version 1.1:
HoldTime: 47
If an actionID was specified for the QueueSummary action, it will be appended as the
last line of the QueueSummary event.
-
+
+- Event: AgentRingNoAnswer
+ Modules: app_queue
+ Purpose: Reports when a queue member was rung but there was no answer.
+ Example:
+ Event: AgentRingNoAnswer
+ Queue: Support
+ Uniqueid: 1177530895.2
+ Channel: SIP/1000-53aee458
+ Member: SIP/1000
+ MemberName: Thaddeus McClintock
+ Ringtime: 10
* TODO
------